Incoming Goods Training – For Aviation Parts Suppliers & Aviation Maintenance Organisations

Course Objectives:

The objective of this course is to ensure that personnel can correctly perform receiving and incoming inspection activities in a controlled, compliant, and repeatable way. The course aims to build a “do it right first time” mindset by reinforcing the importance of documentation control, release verification, storage integrity, and risk-based responses to findings (e.g., quarantine, SUP reporting, reject/scrap decisions).

Learning objectives:

After completion of this course, participants will be able to:

• Explain why Incoming Inspection is critical for airworthiness, safety, and compliance.
• Apply Part-145 expectations to receiving/inspection and stores processes.
• Verify release documentation and confirm acceptability of incoming parts/material.
• Distinguish acceptable release/authorised release documents and identify common errors.
• Handle and store incoming goods correctly, including segregation of unserviceable/quarantine items.
• Apply IGI and storage principles (identification, status, traceability, environmental controls).
• Manage Airworthiness Directives relevance at component/part level where applicable.
• Perform receiving inspection for serviceable goods, including acceptance/rejection criteria.
• Recognize and act on indicators of Suspected Unapproved Parts (SUP).
• Apply ESDS procedures and controls during receiving, handling, and storage.
• Apply packing/packaging requirements to prevent damage and preserve conformity.
• Manage service life limited components and shelf life control (tracking, expiry, disposition).
• Apply scrapping controls and FOD prevention measures relevant to stores and inspection areas.

Audience:

This course is intended for:

• Receiving & Incoming Inspection personnel
• Stores / Warehouse staff
• Material planners / logistics staff involved in handling aviation parts
• Supervisors responsible for stores/receiving/inspection processes
• Quality/compliance staff who oversee conformity and traceability controls
• Personnel who interface with suppliers, shipments, and authorised release documentation

Regulatory requirement compliance:

This syllabus is structured to support compliance with EASA and FAA Part-145 regulations, EN/AS9120 and ASA-100 standard requirement relevant to:

• acceptance and control of parts/material,
• traceability and status control,
• prevention of unapproved parts, and
• organisational procedures as defined in the MOE/Repair Station Manual or Quality Manual.

Prerequisites:

• Basic understanding of maintenance logistics or stores activities is beneficial.
• Ability to read and interpret technical and regulatory documentation in English.
• Familiarity with your organisation’s MOE/Repair Station- or Quality Manual/stores procedures is recommended (not mandatory).

Course Topics:

PART 0 – GENERAL

• Purpose and scope of Incoming Inspection within the maintenance supply chain
• Roles and responsibilities (Receiving, Stores, Inspection, Quality, Production)
• Why incoming inspection is flight-safety critical (airworthiness, conformity, traceability)
• Overview of the end-to-end material flow: receipt → inspection → acceptance/quarantine → storage → issue
• Key definitions: serviceable/unserviceable, quarantine, conformity, traceability, status identification

PART 1 – REGULATIONS, STANDARDS AND PART 145 REQUIREMENTS

• Regulatory framework overview (Part-145: organisational obligations impacting parts/material control)
• Relationship between Part-145 requirements and MOE/Repair Station Manual procedures (local “how we comply”)
• Control of parts and material: acceptance, segregation, and prevention of use of unapproved parts
• Responsibilities and accountability for release-to-service inputs (incoming parts)
• Documentation expectations, record retention, and audit readiness for receiving/stores processes

PART 2 – IIG AND STORAGE PROCEDURES (GENERAL)

• Identification requirements: part number, description, quantity, batch/lot where applicable
• Traceability expectations and how traceability is maintained through stores processes
• Status control: serviceable, unserviceable, quarantine/hold, scrap—how it is marked and segregated
• Storage conditions: environmental control, packaging integrity, shelf-life conditions, contamination control
• Segregation rules and layout principles (avoiding mix-ups and cross-contamination)
• Handling of discrepancies: nonconformity triggers, escalation paths, and documentation

PART 3 – AUTHORIZED RELEASE FORMS AND COC’s

• What an “authorised release” is and why it matters for airworthiness acceptance
• Typical release documents and their intent (component release vs. material certification)
• Incoming checks on release documentation: completeness, consistency, eligibility, signatures/stamps
• Common release/documentation errors and how to handle them (reject/quarantine/escalate)
• Link between release documents, traceability, and stores acceptance decisions
• Record-keeping: attaching, scanning, indexing, and retrieval expectations

PART 4 – AIRWORTHINESS DIRECTIVES

• Purpose of ADs and how they affect continued airworthiness
• Where AD relevance appears in incoming inspection activities (parts/components eligibility)
• Typical evidence or flags: AD status statements, modification status, part applicability
• When to escalate AD-related uncertainty to Engineering/Continuing Airworthiness
• Preventing installation/use of parts that could be AD-affected without proper status evidence

PART 5 – RECEIVING INSPECTION OF SERVICEABLE GOODS

• Receiving workflow: shipment receipt, initial checks, and segregation prior to inspection
• Physical condition checks: packaging damage, corrosion/contamination, handling damage indicators
• Conformity checks: part number, serial number, quantity, revision/configuration where applicable
• Documentation matching: PO/contract, release document, shipping docs, traceability chain
• Acceptance criteria vs. rejection criteria; decision-making and documentation of outcomes
• Quarantine/hold process: labeling, locations, access control, and communication to stakeholders
• Typical nonconformities at receiving and how they are recorded (NCR trigger conditions)

PART 6 – PACKING (ATA-300)

• Packaging objectives: protection, preservation, and conformity retention
• Packing methods for different part types (fragile, sensitive surfaces, precision items)
• Damage prevention: shock, moisture, contamination, and handling precautions
• Labeling expectations on packages and inner packs (identity/status/traceability)
• Packing for transport vs. packing for storage—differences and risks
• Handling of damaged packaging on receipt: decision rules and escalation

PART 7 – SERVICE LIFE LIMITED COMPONENTS

• Definition and risks of life-limited parts (LLP) / service-life-limited components
• Required documentation and traceability expectations for LLP acceptance
• Controls for life status: cycles/hours/calendar limits and linkage to records
• Storage controls: identification, segregation, and issue controls to prevent misuse
• Handling discrepancies: missing life data, conflicting records, or unclear status → quarantine/escalate

PART 8 – SHELF LIFE PROCEDURES

• Shelf-life fundamentals: cure date, manufacture date, expiry date, and storage conditions
• How shelf-life is verified at receiving (documentation + packaging + labels)
• Shelf-life status control in stores (tagging, system entry, segregation, FIFO/FEFO use)
• Handling expired material: quarantine, disposition, and prevention of inadvertent issue
• Extensions/recertification rules (only if permitted by your procedures) and required evidence
• Typical shelf-life pitfalls (repackaging, broken seals, missing dates, uncontrolled environments)

PART 9 – SUSPECTED UNAPPROVED PARTS (SUPs)

• Definition of SUP and why it is a critical safety/compliance threat
• Typical indicators and red flags in documentation and packaging
• Traceability chain failures: what constitutes “insufficient evidence”
• Containment actions: quarantine, internal notifications, escalation, preservation of evidence
• Reporting pathways and responsibilities (internal + external where applicable)
• Prevention measures: supplier controls, receiving discipline, and awareness culture

PART 10 – ESDS PROCEDURES

• What ESDS/ESD-sensitive items are and typical examples in aviation components
• Risks of mishandling: latent damage, functional failure, and non-detectable defects
• Receiving checks for ESDS packaging (shielding bags, labels, seals)
• Handling rules: grounding, wrist straps, work surfaces, transport and storage controls
• Nonconformities: damaged packaging, missing labels, uncontrolled storage → quarantine and escalation

PART 11 – SCRAPPING OF PARTS AND FOD

• Scrap definition and why scrapping must be controlled to prevent re-introduction
• Scrap identification, segregation, and physical control (render unusable if required)
• Documentation of scrap/disposition decisions and authority requirements
• FOD fundamentals in stores/receiving: how missing items and loose objects create risk
• Housekeeping and inspection routines that reduce FOD risk
• Typical FOD sources in logistics environments (packaging debris, small hardware, loose tools)

PART 12 – FINAL EXAMINATION

• Knowledge check covering compliance-critical topics across all modules

Course Duration:

This Advanced E-training courses takes about 10-12 hrs to complete.

Materials Used

Required Materials:

Course material required will be presented in the lesson for download/access.

Supplemental Materials:

A notebook and pen if you require to make notes.

Hardware and Software Requirements

Hardware requirements:

A reliable computer with a stable internet connection is necessary to complete the course and/or online examination.

Software requirements:

There is no software deemed necessary for this training.

Browser information:

We recommend that you use Google Chrome during the course and online examination.

Instructor & Training Material Author Information

Instructor & Training Material Author credentials:

Mr. Danny Goergen is a highly experienced aviation professional with over two decades of expertise spanning aircraft maintenance, regulatory compliance, quality assurance, training, and consultancy. His career has been defined by a commitment to excellence in safety, operational efficiency, and industry best practices.

Starting as an aircraft mechanic, Danny honed his technical skills before earning a Bachelor of Science in Aviation Engineering. He then transitioned into process engineering at an EASA Part 145 approved component repair shop, where he played a pivotal role in optimizing maintenance operations. Over the years, he has held multiple EASA Form 4 positions, including Technical Manager and Quality Assurance Manager, demonstrating his ability to lead and uphold rigorous industry standards.

In 2009, Danny founded Holland Aviation Consultancy & Engineering (HACE), a firm dedicated to providing expert consultancy, audit support, and training services to the aviation maintenance sector. Through HACE, he has developed an online training platform offering courses in Human Factors, EWIS, Fuel Tank Safety, and aviation regulations, ensuring that professionals worldwide have access to high-quality, industry-relevant education.

Danny’s extensive experience includes quality management roles in EASA Part 145 maintenance organisations, Part 147 training centers, and Aircraft Part-Out and Aviation Supplier organisations. As a lead auditor and compliance expert, he has been instrumental in ensuring organizations meet and exceed regulatory requirements. His work with MROs, training organisations, and aerospace firms has positioned him as a trusted advisor in regulatory compliance, safety management, and continuous improvement.

Beyond consultancy, Danny is a qualified and experienced auditor and has provided internal audit support for numerous organizations, such as APOC, Chromalloy, EPCOR, Fokker Services Group, Intelsat and Viba Aerospace & Defense. His expertise covers not only EASA, FAA, and CAAC regulations, but also ISO-9001, EN/AS9120, ASA-100 and AFRA BMP standards, allowing him to navigate complex international compliance landscapes effectively.

As a respected trainer and mentor, Danny has conducted numorous classroom and online training sessions for aviation professionals, equipping them with the knowledge and skills to uphold the highest industry standards. His ability to translate regulatory requirements and aviation standards into practical, actionable strategies makes him a valuable asset to any aviation organization.

With a passion for aviation safety and continuous improvement, Danny Goergen remains dedicated to supporting the industry’s evolving needs through expert consultancy, quality management, and training solutions.

Contact information:

Mr. Danny Goergen can be contacted via e-mail (danny.goergen@hace.aero) or tefephone +31(0)28183203

Linked-in: https://www.linkedin.com/in/dannygoergen/

Assessment and Grading

Testing procedure:

Students will perform an online examination with Multiple-choice questions. A laptop or tablet with WiFi internet connection is needed to complete this examination.

Grading procedure:

All lessons need to be marked completed and the online examination needs to be passed with a minimum passrate of 75% in order to receive a Certificate of Course Completion.

Assignments and Participation

Assignments and Projects:

There are no assignments or projects applicable for this online course.

Course Ground Rules

Course Participation & Expectations

To ensure a smooth and effective learning experience in this self-paced course, students are expected to:

• Engage with course materials actively and complete all required activities.
• Utilize available resources, including instructor support (if applicable), FAQs, and discussion forums.
• Stay updated on course announcements and guidelines.
• Use the designated student email for any course-related communication.
• Address any technical issues promptly to avoid disruptions.
• Follow proper online etiquette (netiquette) in all interactions within the learning platform.

By following these guidelines, students can maximize their learning experience and successfully complete the course.